Returns & Delivery Policy
Return or exchange an item – our 100% money back guarantee
If you are not completely satisfied with your purchase simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Please note:
Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
- All returns must be sufficiently and securely packaged.
- We recommend that customers return goods for refund or exchange using APC Overnight.
- APC Overnight is a reputable online parcel delivery company offering a UK and international courier service.
- APC Overnight online parcel tracking means the progress of a consignment can be checked at every stage of transit.
Churchills offer a standard 3 working day delivery on all purchases (subject to stock)
Prices for delivery to UK mainland (Excluding Scottish Highlands)
| a. | Up to 30kg | £11.50 inc VAT |
| b. | 30-300kg | £60.00 inc VAT |
| c. | 300-1200kg | £78.00 inc VAT |
Prices for delivery to Scottish Highlands
| 1. | Up to 30kg | £21.50 inc VAT |
| 2. | 30-300kg | £135.00 inc VAT |
| 3. | 300-1200kg | £144.00 inc VAT |
All Purchases from Fall Protection Department
| Standard delivery price £11.50 inc VAT |
For international deliveries, orders over 1200kg or if you wish to collect from our Nottingham warehouse you will be prompted at checkout to call 08445049998 ext.228 to confirm your requirement.
If delivery or collection points are closed between 08:30 – 05:30 there will be a surcharge of £35 per pallet for re-attempting
According to the size and weight of purchased items we reserve the right to deliver all goods either packaged or palletised.